The Company provides customer services through its customer service hotline with the unified electronic-based, convenient and fast services interface. These customer service hotline handles business consultation, business inquiries and business acceptance, malfunction express, initiative sale and receives customers' complaints and customers' care etc.

English speakers who are in China right now can receive 10000 hotline services through the following steps:

Pick up your telephone and dial 10000, press 1 for personal service, and then press 0£¬an operator will speak to you in Chinese, and you can ask for another operator who can answer your questions in English.